Privacy Policy
Last Updated: October 20, 2026
1. Introduction
Welcome to Symbol Development ("Symbol", "we", "our", or "us").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, https://symboldevelopment.ge/ (the "Website"), contact us, or inquire about our real estate projects and services.
By using our Website, you acknowledge that you have been informed about the data processing practices described in this Privacy Policy.
We process personal data in accordance with applicable laws of Georgia, including the Law of Georgia on Personal Data Protection, and other applicable data protection regulations.
2. Information We Collect
We may collect the following categories of personal information:
2.1. Information You Provide Voluntarily
When you submit an inquiry, request a consultation, or contact us through our Website, we may collect:
- Full name
- Phone number
- Email address
- Preferred method of communication
- Information about your property preferences
- Messages, questions, or other information you choose to provide
2.2. Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the Website
- Referring websites and traffic sources
- Cookies and similar tracking technologies, where applicable
This information helps us maintain Website functionality, improve user experience, and understand how visitors interact with our content.
3. How We Use Your Information
We may process your personal information for the following purposes:
- Responding to inquiries and consultation requests
- Providing information about our residential projects, apartments, prices, and purchasing options
- Contacting potential customers regarding their property inquiries
- Arranging meetings, property presentations, and consultations
- Providing customer support and maintaining business communications
- Improving Website performance, functionality, and user experience
- Analyzing Website traffic and marketing effectiveness
- Sending promotional materials, project updates, and special offers where legally permitted
- Complying with applicable legal and regulatory obligations
- Protecting our Website, business operations, and users against fraud or unauthorized activity
4. Legal Basis for Processing Personal Data
We process personal data only where an appropriate legal basis exists under applicable law.
Depending on the circumstances, these legal bases may include:
- Consent: When you voluntarily agree to receive marketing communications or allow the use of optional tracking technologies.
- Pre-contractual measures and contractual necessity: When processing is required to respond to your request, provide information about a potential property purchase, or enter into or perform a contract.
- Legitimate interests: When processing is necessary for important legitimate business interests, such as Website security and service improvement, provided these interests do not override your rights.
- Legal obligations: When processing is required to comply with applicable laws and regulations.
- Reviewing your application or inquiry: When processing is necessary to consider a request you have submitted for our services.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to ensure proper functionality, improve performance, analyze visitor behavior, and support advertising activities.
These technologies may include:
- Essential cookies: Necessary for the Website to operate correctly.
- Analytics cookies: Used to understand how visitors interact with the Website.
- Marketing cookies: Used, where implemented and permitted, to measure advertising performance and deliver relevant advertisements.
- Preference cookies: Used to remember user settings and preferences.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some Website features.
6. Sharing Personal Information
We do not sell your personal information.
We may share personal data with trusted third parties when necessary for legitimate business purposes, including:
- Website hosting and technical support providers
- Customer relationship management (CRM) service providers
- Marketing and analytics service providers
- Advertising platforms, where applicable
- Professional consultants and legal advisers
- Government authorities or regulatory bodies when required by law
7. International Data Transfers
Some of our technology providers and business partners may process or store personal information outside Georgia.
Where personal data is transferred internationally, we take measures required by applicable Georgian data protection legislation to ensure that such transfers are lawful and that appropriate safeguards are applied.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including responding to inquiries, maintaining customer relationships, fulfilling contractual obligations, and complying with legal requirements.
Retention periods are determined according to the nature of the information, the purpose of processing, applicable legal obligations, and the need to establish, exercise, or defend legal claims.
When personal information is no longer required, we will securely delete, destroy, or anonymize it, unless continued retention is required or permitted by law.
9. Data Security
We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, destruction, or misuse.
Access to personal data is restricted to authorized personnel and service providers who require the information for legitimate business purposes.
Although we take reasonable precautions to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Your Privacy Rights
Subject to applicable data protection laws, you may have the right to:
- Request information about the processing of your personal data
- Access personal information we hold about you
- Request correction or updating of inaccurate or incomplete information
- Request deletion or destruction of personal information
- Request restriction or blocking of processing in circumstances provided by law
- Withdraw your consent at any time where processing is based on consent
- Object to processing in circumstances provided by law
- Request data portability where applicable
- Submit a complaint to the competent data protection supervisory authority or seek judicial protection
We will review and respond to requests in accordance with the requirements and time limits established by applicable law.
11. Marketing Communications
We may provide information about Symbol Development projects, property availability, promotional offers, and company news where permitted by applicable law.
Where consent is required for direct marketing, we will obtain it before sending such communications.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in the communication, where available, or by contacting us directly.
Withdrawing consent to marketing communications will not affect communications necessary to respond to your inquiries, administer a contract, or comply with legal obligations.
12. Third-Party Websites and Services
Our Website may contain links to external websites, social media platforms, messaging applications, and other third-party services.
These services operate independently and may have their own privacy policies and data processing practices.
We encourage users to review the privacy policies of any third-party websites
or services they access through our Website.
We are not responsible for the privacy practices or content of third-party websites that we do not control.
13. Children's Privacy
Our Website and real estate services are intended primarily for adults.
We do not knowingly collect personal information from children without an appropriate legal basis or required parental or legal representative consent.
If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete or otherwise lawfully process such information.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, Website functionality, legal obligations, or data protection requirements.
Any updates will be published on this page with a revised "Last Updated" date.
We encourage visitors to review this Privacy Policy periodically.
15. Contact Information
If you have questions about this Privacy Policy, the processing of your personal information, or wish to exercise your data protection rights, please contact us:
Symbol Development
Website: https://symboldevelopment.ge/
Email: info@symboldevelopment.ge
Phone: +995 500 500 007
Additional Phone: +995 (032) 208 50 00
Address: 81 Angisa Street, Batumi, Georgia
We will make reasonable efforts to address your inquiry in accordance with applicable data protection legislation.